Shipping Policy
Shipping Policy
Thank you for shopping at JerseyTeamsFans! We aim to provide a smooth and efficient shipping experience. Please read our shipping policy to understand how we handle your orders and delivery.
1. Order Processing Time
Orders are typically processed within 1-3 business days (Monday to Friday, excluding Sunday) after payment has been received and verified.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been processed and shipped, along with tracking information if available.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options based on your location. Delivery times may vary depending on your shipping choice and location.
Standard Shipping: Typically takes [ 3 to 5 business days] for delivery.
Expedited Shipping: Typically takes [ 5 business days] for delivery.
International Shipping: Delivery times vary based on destination. International shipments may take [5 to 15 Days].
Please note that shipping times are estimates and may vary depending on the carrier and any unexpected delays.
3. Free Shipping
We’re excited to offer our customers excellent value and service. That’s why we provide free shipping from our UK warehouses via DHL and from our USA warehouses via USPS.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your shipment.
If you did not receive a tracking number or have trouble tracking your order, please contact us at support@jerseyteamsfans.com , and we’ll be happy to assist.
5. Missing or Lost Shipments
If your package is marked as “delivered,” but you haven’t received it, please check with your local postal service or carrier, as they may have more information on the delivery.
If your package is lost or delayed, please contact us immediately, and we will assist you in filing a claim with the carrier if necessary.
6. Damaged Items
If you receive a damaged item, please contact us within 7 days of receiving your order. We will assist you with returning the damaged product and arranging for a replacement or refund.
Please provide photos of the damaged item and the packaging to help us process the claim more quickly.
7. Address Accuracy
Please ensure that your shipping address is correct and complete before completing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
If you notice an error in your shipping address after placing your order, please contact us immediately at support@jerseyteamsfans.com , and we’ll do our best to correct it before your order ships.
8. Order Cancellations
Once an order has been processed and shipped, it cannot be canceled. If you need to make a change to your order, please contact us as soon as possible, and we’ll do our best to accommodate your request before shipment.
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, please feel free to reach out to us at support@jerseyteamsfans.com .