Return and Refund Policy

Return and Refund Policy

Thank you for shopping at support@jerseyteamsfans.com. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we are here to help with returns and refunds based on the following terms.

1. Returns

You have 30 days from the date of purchase to return an item.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Certain items, such as customized or personalized shirts, may not be eligible for return unless there is a defect or error in the product.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original payment method within a certain amount of days.
Please note that the time it takes for your refund to appear on your account may vary depending on your payment provider.

3. Exchanges

If you would like to exchange an item for a different size or design, please follow the return process and place a new order for the replacement item.
We do not charge an exchange fee, but you will be responsible for any return shipping fees.

4. Shipping Costs

You will be responsible for paying your own shipping costs for returning the item, unless the item is defective or incorrect.
Original shipping costs are non-refundable, except in cases of damaged or incorrect items.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [your email address] and provide a photo of the issue. We will offer you a full refund or replacement depending on your preference.
6. How to Return an Item
To initiate a return, please contact us at [your email address] with your order number and reason for the return.
We will provide instructions on how to send the item back to us.

7. Non-Returnable Items

Some items are non-returnable, including:
Customized or personalized shirts
Items marked as "final sale"

8. Contact Us

If you have any questions regarding our return and refund policy or need further assistance, please don't hesitate to reach out to us at support@jerseyteamsfans.com .
Thank you for shopping with us! We appreciate your support and want to ensure you have a great experience.